Cyber and financial crime

“BT stand ready to help you protect your business and clients from cyber & financial crime.”

Merryl Tidyman, Executive Manager Fraud & Financial Crime, BT

This information is intended for financial services professionals only. Potential investors should not use this for the purposes of making a decision about financial products or services.

Are you a financial services professional?

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BT is committed to reducing the risk of financial crime on the businesses and clients who use our products and services.

As our lives increasingly move online, cyber security is an important consideration for all businesses, including financial advice businesses. Here you can find practical strategies and information to help enhance the way you manage your business and engage with your clients.

Protect your business

Keep your clients safe

Report suspicious activity

Protecting your business with BT Panorama

BT Panorama helps safeguard your business through robust security features like two-factor authentication, real-time transaction monitoring, and the strength of Westpac Group’s enterprise security.

To stay ahead of cyber threats, explore our tailored resources, tips and checklists designed for financial advice professionals - empowering you to protect both your practice and your clients.

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Read our top tips to protect your practice

BT Panorama delivers an extra edge in cyber security

More than 94,000 cybercrimes were reported to Australia’s Cyber Security Centre in the 2022-23 financial year, which was around 23 per cent higher than the previous financial year.

A deep dive with BT cyber security experts

Cyber crime is rapidly evolving, becoming more organised and sophisticated in approach. To find out more we asked some of our cyber security experts to take a deep dive into the current environment and how BT Panorama protects advisers and clients.

Help your clients stay safe online

Discover some useful information and tips you can share with your clients to help protect them from falling victim to cyber-crime.

For use with your clients

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Protecting client data from identity fraud and cyber crime

Keeping client data safe from hackers, verifying identification, whether to use password managers and the risks of using public Wi-Fi are among the cyber security topics that financial advisers should be mindful of.

Cyber risk - protecting yourself online from scams

Australians are losing more than $2.74 billion to scams each year. The rising danger of fraud from stolen personal information and scams means we must each be vigilant in safeguarding against these threats.

Westpac security resources

For further guidance, explore Westpac’s comprehensive range of useful resources including updates on the latest scams and tools to help you and your clients stay safe online.

Financial Crime

Westpac Security Hub

Support resources

We are here to help

Call 1300 784 207

8:30am – 6:30pm
Monday – Friday (Sydney time)

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Report a fraud, scam or suspicious activity on your account.

Online training

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Additional information

Information current as at November 2025.
This document has been prepared by BT, a part of Westpac Banking Corporation ABN 33 007 457 141 AFSL & Australian Credit Licence 233714 (Westpac).
This communication has been prepared for use by advisers only. It must not be made available to any client and any information in it must not be communicated to any client.
This information does not take into account your personal objectives, financial situation or needs and so you should consider its appropriateness, having regard to these factors before acting on it.
This document provides an overview or summary only and it should not be considered a comprehensive statement on any matter or relied upon as such.