Terms & Conditions

1. General terms and conditions for all users

1.1     The bt.com.au website ("this website") is owned by BT Financial Group Pty Limited ABN 38 087 480 331. It is operated by BT Financial Group Pty Limited and other companies in the Westpac Group of companies. To the extent that general advice is provided on this website: 

  • in no circumstances is it provided by BT Financial Group Pty Limited;
  • it is provided by one or more of the following entities (all being members of the Westpac Group of companies which includes Westpac Banking Corporation), based on the circumstances and context in which the advice is given on this website:
    Westpac Securities Limited [ABN 39 087 924 221];
    BT Portfolio Services Limited [ABN 73 095 055 208];
    BT Securities Limited [ABN 84 000 720 114];
    BT Funds Management Limited [ABN 63 002 916 458];
    BT Funds Management No. 2 Limited [ABN 22 000 727 659];
    Westpac Financial Services Limited [ABN 20 000 241 127];
    Westpac Securities Administration Limited [ABN 77 000 049 472];
    Magnitude Group Pty Limited [ABN 54 086 266 202]

1.2     Your access to this website is subject to these terms and conditions, the BT Financial Group Privacy Policy notices, disclaimers any other terms and conditions or other statements contained on this website, and if you use the BT Online transaction facility, the additional terms and conditions for the BT Online transaction facility (referred to collectively as "Terms of Use "). By accessing, viewing or otherwise using this website, you agree to be subject to these Terms of Use.

1.3     We may, at our sole discretion, vary or modify these Terms of Use without notice. Any subsequent access to, or use of, the website by you will constitute an acceptance of those modifications.

1.4     You agree that where BT Financial Group Limited or any other company in the Westpac Group of companies is required, by law or otherwise, to provide you with a document, you consent to the provision of that document electronically through the links on this website. We suggest that you print a copy of the document, or file it electronically, for future reference.

1.5     Before accessing this site, please download and read the Financial Services Guides for the following companies if you have not already done so:

Australian and New Zealand investors only

1.6     Subject to clause 1.7, the information on this website is provided to persons located in Australia and to a limited extent, referred to below, New Zealand only and is not being provided to any person who is located in any other country. References to currency are in Australian dollars. 

1.7     Persons located in New Zealand should refer to www.btonline.co.nz for any products offered in New Zealand. Offer documents in respect of products offered in New Zealand may refer persons to this website for certain specified information. 

Value of your investments in BT products

1.8     The value of your investment(s) in BT products as stated on this website is based on:

  • for managed funds and superannuation products, the latest allotted exit price and the unit balance as currently recorded; and


  • for listed securities, the latest allotted share price and the securities balance as currently recorded.

1.9     For clients of BT Margin Lending, the value of your investment(s) is based on the previous day's unit prices, security prices at the close of the previous business day's market and the number of units and securities currently recorded.

Unit prices and unit balances for BT products

1.10     The latest allotted exit/share price is generally the price for the previous business day. The exit/share price shown may differ from the actual price you would receive for your investment if you lodge a transaction request to withdraw/sell it. Your actual price will be confirmed upon receipt of a completed transaction request.

1.11     For units in BT unit trusts, prices for today will usually be released after 4.00pm (Sydney time); however delays may occur in updating prices.

1.12     Your unit and security balances or, for BT Margin Lending clients, your loan and investment balances, may not include recent transactions that have not yet been processed.

BT Online Profile

1.13     Your BT Online Profile details (such as Regular Investment Plan details) as stated on this website may not include any recent amendments that you have made. Changes to your BT Online Profile will normally be made the business day following your request. However delays may occur in updating your BT Online Profile details.

Disclosure documents

1.14     BT Funds Management Limited, BT Funds Management No. 2 Limited, Westpac Financial Services Limited, Westpac Securities Administration Limited and Westpac Funds Management Limited currently offer products named on this website. The offers are contained in the relevant prospectus, product disclosure statement (PDS) or other disclosure document. To invest, complete the application form attached to or accompanying the relevant disclosure document, a copy of which can be obtained by accessing the document through the appropriate website link and printing it or telephoning 1300 881 716. Investors should consider the disclosure document (PDS, where appropriate) in deciding whether to acquire, or to continue to hold, the product.

Disclosure documents

1.15     All information contained on this website is given in good faith and has been derived from sources believed to be accurate. However, the information is selective and neither BT Financial Group Pty Limited nor any other company in the Westpac Group of companies has verified the information, which may not be complete or accurate for your purposes. Those companies make no representation or warranty of any kind as to the accuracy or completeness of the information. It is general information only and should not be considered as a comprehensive statement on any matter and should not be relied upon as such.

1.16     Neither BT Financial Group Pty Limited nor any other company in the Westpac Group of companies nor any of their directors, employees and associates guarantees the security of this website, gives any warranty of reliability or accuracy nor accepts any responsibility arising in any other way including by reason of negligence for errors in, or omissions from, the information on this website and does not accept any liability for any loss or damage, however caused, as a result of any person relying on any information on the website or being unable to access this website. This disclaimer is subject to any applicable contrary provisions of the Australian Securities and Investments Commission Act (Cth) and the Trade Practices Act (Cth).

1.17     You agree to use and link to the BT Online website at your own risk. Neither BT Financial Group Pty Limited nor any other company in the Westpac Group of companies will be liable for any loss or damage from any cause (including negligence) to your system or website caused by or in connection with the use of or a link to the BT Online website. Any such loss or damage will be your responsibility.

1.18     Should you leave this site via a link contained within this website, and view content that is not provided by a company in the Westpac Group of companies, including content in relation to the issue or sale of a financial product:

  • you do so at your own risk. The content to which you link will not have been produced, checked for accuracy, or otherwise reviewed by a company in the Westpac Group of companies. No company in the Westpac Group of companies is responsible for damages or losses caused by any delays, defects or omissions that may exist in the services, information or other content provided in such site, whether actual, alleged, consequential or otherwise. No company in the Westpac Group makes any guarantees or representations as to, and shall have no liability for, any electronic content delivered by any third party;
  • the issuer or seller of the financial product should be identified on the link;
  • a PDS should be available from the place and from the person identified on the link; and
  • you should consider the PDS for the relevant product in deciding whether to acquire, or to continue to hold, the product.

1.19     Investments in the funds and trusts referred to on this website do not represent deposits with, or other liabilities of, Westpac Banking Corporation [ABN 33 007 457 141] or any other company in the Westpac Group of companies, and are subject to investment risk, including possible delays in repayment or loss of income and capital invested. Save as expressed later in this paragraph, no member of the Westpac Group of companies stands behind the repayment of capital or guarantees the investment performance of the funds and trusts referred to on this website. 

1.20     In preparing the information contained on this website, we have not taken into account your objectives, financial situation or needs. Before investing on the basis of the information contained on this website, you should consider (with or without the assistance of an adviser) whether the information in this website is appropriate to you in light of your particular objectives, financial situation and needs. You should obtain a prospectus, PDS or other disclosure document relating to a product referred to on this website before making any decision about whether to acquire the product. 

1.21     The information on this site is based on current laws and their interpretation, including taxation laws. The levels and basis of taxation may change. The application of many laws, including taxation laws, depends upon an investor's individual circumstances. You should, therefore, consider seeking professional advice on the legal and taxation implications of investing and should not rely on the information provided, which should be used as a guide only.

1.22 In contributing information contained on this site and in providing their respective products and services through this site, each of the following companies is acting as principal and does not act as a representative of any other company (whether or not listed below) in the Westpac Group of companies:

  • Westpac Securities Limited; 
  • Westpac Securities Administration Limited;
  • BT Financial Group Pty Limited;
  • BT Funds Management Limited;
  • BT Portfolio Services Limited;
  • BT Funds Management No. 2 Limited;
  • Westpac Financial Services Limited.

2. Additional Terms

There are no additional terms at this time.

3. Copyright

3.1     Copyright in the information contained on this website is owned by BT Financial Group Pty Limited. You may use this information for your own personal reference only. You may reproduce this information in hard copy solely for your personal use. The information may not otherwise be reproduced and must not be distributed or transmitted to any other person or incorporated in any way into another document or other material.

What is the Foreign Account Tax Compliance Act (FATCA)?

The BT Financial Group (BTFG) is committed to ensuring we comply with our legislative obligations. As an Australian financial institution, we are required to comply with the reporting obligations under Foreign Account Tax Compliance Act (FATCA) and Common Reporting Standard (CRS) legislation. The aim of FATCA and CRS is to prevent tax evasion through the exchange of financial account information to the relevant tax authorities.

What is the legislation?

CRS is an Organisation of Economic Cooperation and Development (OECD) initiative to address income tax evasion. Participating countries have implemented the international CRS standard into their local legislation requiring local financial institutions to obtain and report foreign tax residency information of account holders, and their associated parties, to their local tax authority.  Tax authorities of participating countries will exchange reported information with the local tax authority of the relevant jurisdiction on an annual basis.

FATCA is United States (US) legislation which requires all financial institutions to identify and report customers who may be US residents for taxation purposes, to their local tax authority.

What are our obligations?

To comply with CRS and FATCA, financial institutions are required to collect, maintain and check information about the foreign tax residency of their customers, including their country(ies) of foreign tax residency and their Tax Identification Number (TINs). Where applicable, financial institutions must report certain information to relevant tax authorities. The Westpac Group complies with CRS and FATCA in all participating jurisdictions, according to the local legislation in each jurisdiction.

What does this mean for new customers?

All new customers will be asked if they are a tax resident of a foreign country. Tax residency is the country where an individual or entity (partnership, trusts, etc.) typically submits an income tax return, or may be liable to pay tax. This applies to individuals, entities, and any of their associated parties such as beneficial owners and/or controlling persons of organisations.

What does this mean for existing customers?

If you have an existing account or product with us, we may contact you if we have information to suggest that you may be a foreign tax resident.  We may also contact you if you open a new account or product, and have not previously advised us of your foreign tax residency status.

It is important that you respond to any requests and confirm your tax residency status to ensure that your customer information is accurate, and that we don't inadvertently report incorrect information to the Australian Tax Office.

What if my tax jurisdiction(s) does not issue TINs or equivalents?

If the jurisdiction of which you are a tax resident of does not issue a TIN or equivalent, you must provide evidence from an appropriate authority of this in English.

If you have any questions about CRS or FATCA, please call our Foreign Tax Operations team.

Phone: 1300 725 863 (9am to 5pm AEST Monday-Friday).

Customers outside Australia please call +61 2 9155 7580.

Open Banking - Consumer Data Right

Open Banking gives you the ability to share your banking information with other parties you trust, including other banks, online. To use Open Banking and share your data for in-scope BT accounts, you will need to be registered for Westpac Online Banking as well as satisfy other eligibility criteria. If you ask us to share your data via Open Banking, this will not affect any existing data sharing permissions on your Account in BT Online. Visit https://www.bt.com.au/personal/help/open-banking.html for further information about Open Banking.