Open each section, choose the option that best reflects your platform, and answer the questions to see your score and recommended next step.
Are processes largely digital and streamlined, or do paper forms, wet signatures and re keying still slow things down? Does it offer advice support tools and self-serve status updates to help you be more efficient?
Is their time focused on clients and advice, or on preparing and sending manual paperwork, chasing status updates, resolving errors and managing workarounds?
Do you have clear audit trails, digital consent and reliable records or does compliance depend on manual checks?
Is client and business data protected through sustained investment, expertise and robust controls, not just minimum requirements? Is there a person to guide you through if a fraud or scam occurs with clients or your business? Will investment in security keep pace over time?
You’re responsible for managing your clients’ most important assets. Does your platform have the right approach to investment governance and a commitment to protecting your clients’ investments?
Is the investment menu flexible and fit for purpose, or do constraints force you to compromise?
Can advisers confidently articulate value without caveats or unnecessary complexity? Are your clients paying more to subsidise other clients paying less?
Who can you pick up the phone and call? Is there a clear escalation path and access to people who understand advice businesses and their pressures?
Can clients easily access information, reporting and updates - without needing to call the office?
If client numbers or funds under management increased materially, would processing times, service levels and support keep pace? Does it have the financial resilience to both manage risk and invest in technology to scale faster than your business grows?
Can your platform help you access lending to fuel your growth needs, like potential mergers and acquisitions? Does your platform help you by enabling scalable investment strategies using managed accounts and efficient advice implementation?
Does it fade into the background, or does it regularly demand attention?
Areas to prioritise (based on your selections)
A healthy platform shouldn’t draw attention to itself. It should simply support advice delivery, reduce risk, and give your team confidence to focus on clients. But your relationship with your platform provider should feel like a partnership, not a transaction.
What worked well a few years ago may not be as well suited to today’s environment or, more importantly, tomorrow’s growth. If you’d like to talk to a member of our team about switching to Panorama, get in touch to request a demo.
Disclaimer:
This information is correct as at March 2026.
This information has been prepared for use by financial advice professionals only. It must not be made available to any client and any information in it must not be communicated to any client. The information on this website provides an overview or summary only and it should not be considered a comprehensive statement on any matter or relied upon as such. This information does not take into account your clients’ personal objectives, financial situation or needs and so you and your clients should consider its appropriateness, having regard to these factors before acting on it.
This information has been prepared by BT Portfolio Services Limited ABN 73 095 055 208 AFSL 233715 (BTPS), the operator of Panorama Investments; and BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 (BTFM) the trustee of Panorama Super, which is part of Asgard Independence Plan Division Two ABN 90 194 410 365. Westpac Financial Services Ltd ABN 20 000 241 127 AFSL 233716 (WFSL) is the responsible entity and issuer of interests in BT Managed Portfolios, Wholesale Plus Funds and the BT Wellington Global Opportunistic Value Fund. Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714 (Westpac) is the issuer of the BT Cash Management Account (BT CMA) and the BT Cash Management Account Saver (BT CMA Saver). Together, these products are referred to as the Panorama products.
A Product Disclosure Statement or other disclosure document (PDS) and target market determination (TMD) for the Panorama products can be obtained by contacting BT on 1300 784 207 or by visiting bt.com.au. A person should obtain and consider the PDS and TMD before deciding whether to acquire, continue to hold or dispose of interests in the Panorama products.