Your Safety is our Priority

BT is committed to reducing the risk of financial crime on the businesses and clients who use our products and services.

As our lives increasingly move online, cyber security is an important consideration for all investors. Here you can find practical strategies and information to help enhance the way you manage your finances.

Protecting yourself online

BT Panorama helps safeguard your investment through robust security features like multi-factor authentication, real-time transaction monitoring, and the strength of Westpac Group’s enterprise security.

To stay ahead of cyber threats, explore our tailored resources, tips and checklists - empowering you to protect your funds.

 

Report a fraud, scam or suspicious activity on your account by calling 1300 881 716.

The impact of cybercrime can be devastating. For some, scams can mean the loss of entire life savings. Cybercrime can be hard to identify and difficult to stop once it is underway. That’s why it’s more important than ever that we protect ourselves and each other.
More than 94,000 cybercrimes were reported to Australia’s Cyber Security Centre in the 2022-23 financial year, which was around 23 per cent higher than the previous financial year.
It is important to know that anyone can fall victim. Please know that you aren’t the first and unfortunately won’t be the last person that this will happen to, but by taking the steps below, you will be well way to protecting yourself going forward.
Cyber crime is rapidly evolving, becoming more organised and sophisticated in approach. To find out more we asked some of our cyber security experts to take a deep dive into the current environment and how BT Panorama protects advisers and clients.

Stay safe online

Discover some useful information and tips you can use to protect yourself from falling victim to cyber-crime.

Watch out for suspicious requests:

  • Asking you to share a password

  • Asking you to click a link

  • Asking to take control of your computer

If this does happen, contact BT on 1300 881 716 and let us know. We will do what we can to protect your account and funds

The words fraud and scam are often used interchangeably, but they are not quite the same. The easiest way to understand the difference is to think about permission.
Australians are losing more than $2.74 billion to scams each year. The rising danger of fraud from stolen personal information and scams means we must each be vigilant in safeguarding against these threats.

Westpac security resources

For further guidance, explore Westpac’s comprehensive range of useful resources including updates on the latest scams and tools to help you and your clients stay safe online.

  • Multi-factor authentication

  • Transaction monitoring

  • Enhanced customer due diligence

  • Fraud awareness training

  • Dedicated fraud team

Report a fraud, scam or suspicious activity on your account.

Quickly get up and running with BT Panorama and watch 'How-to' videos, video tutorials and other adviser training modules.

Access our series of CPD accredited webinars, market reports, podcasts, whitepapers, videos and articles.

Additional information

Information current as at June 2026.
This document has been prepared by BT, a part of Westpac Banking Corporation ABN 33 007 457 141 AFSL & Australian Credit Licence 233714 (Westpac).
This communication has been prepared for use by advisers only. It must not be made available to any client and any information in it must not be communicated to any client.
This information does not take into account your personal objectives, financial situation or needs and so you should consider its appropriateness, having regard to these factors before acting on it.
This document provides an overview or summary only and it should not be considered a comprehensive statement on any matter or relied upon as such.