Support – we’re here for you

Find all the forms you need to research, purchase and manage your BT insurance products. Our Support hub makes it easy.

BT’s experienced Claims team will work with you every step of the way to ensure a straightforward claims process.

Find a Product Disclosure Statement (PDS) and Product Updates information for your BT Protection Plan.

Find the form you need to manage your BT insurance product within Super, consolidate your insurance, or form for your Westpac insurance product.

Contact us – 13 18 17

8.00am - 6:30pm, Mon - Fri
(Sydney/Melbourne time)


BT Protection Plans are issued by Westpac Life Insurance Services Limited ABN 31 003 149 157 (WLIS), except for Term Life as Superannuation and Income Protection as Superannuation which are issued by Westpac Securities Administration Limited ABN 77 000 049 472 (WSAL) as trustee of the Westpac MasterTrust ABN 81 236 903 448. WLIS and WSAL are wholly owned subsidiaries of Westpac Banking Corporation ABN 33 007 457 141 (the Bank).  The Bank does not guarantee the insurance. This information does not take into account your personal circumstances. Terms and conditions, and limitations and exclusions apply.  Read the Product Disclosure Statement to see if this insurance is right for you.

© BT - Part of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714