Cost of aged care at home


Watching your ageing or frail parents or loved ones struggle with some of life’s basic activities such as cooking, cleaning or caring for themselves can be difficult – and yet they will invariably want to retain their independence and live in the comfort of their own home as long as possible.

It’s at this point many people start to investigate the various home and aged care options available.

Home care services can range from assistance with personal care and domestic duties, to the provision of transport or nursing services – basically, any form of care that your loved one can receive, that helps them to continue to live (mostly) independently in their own home.

Aged care can involve your loved receiving home care, community support or moving into a more traditional residential aged care or nursing home facility.

All forms of care require careful consideration, and come at a cost – some of which may or may not be subsidised by the government.

In this first article in a two-part series, we explore the financial implications of funding home care. In the next article, we look at the more complex implications of funding aged care.

What are the indicative costs of professional home care?

The Department of Human Services’ My Aged Care site provides detailed information about the costs associated with home care packages.

It suggests that if you are thinking about a home care package, you’ll first need to have your loved one’s care needs assessed by the Aged Care Assessment Team (ACAT) as soon as possible. Your loved one must be assigned a home care package to receive government subsidies. The value of the home care package will depend on the level of care your loved one needs. 

Home care providers may then charge three types of fees – the basic daily fee, an income-tested fee and potentially fees for additional services.

All recipients of home care packages will pay the basic daily fee. The basic daily fee for a home care package is 17.5% of the of the basic single age pension rate, which is $10.17 per day (on February 2018). It increases with increases to the age pension every 20 September and 20 March. Those on full pensions will pay only this fee.

Those on part-pensions and self-funded retirees may also pay the income-tested care fee in addition to the basic daily fee. This fee is different for everyone because it is based on individual income levels, but the maximum amount of income-tested care fee that your loved one can currently be charged, is $14.59 per day for part pensioners and self-funded retirees with income up to:

  • for single with income up to $50,876.80 pa
  • for partnered with income up to $38,958.40 pa
  • for partnered but separated due to illness with income up to $50,408.80
  • or $29.19 per day for people with income above those thresholds.

The care provider may also charge to the home care package administration, case management, and other costs agreed to in the Home Care Agreement. Amounts that exceed the value of the home care package and the any additional services excluded from the Home Care Agreement have to be paid for by your loved one.

Some issues with relying on government-funded home care

There can be complications when applying for government-funded home care packages, which may mean your loved one, will need to fund these services out of their own pocket.

For example, your loved one might have an accident, illness or sudden loss of capacity, and they may require home care sooner than the government funded options are able to provide.

There can be long waiting lists for government-funded home care due to the limited number of packages available – even if you are approved for home care due to health, it doesn’t mean you’ll be able to access it straight away. Home care packages are assigned by order of priority to those who most need the services and the time they have waited for care, and it’s done nationwide. If you notice your loved one is starting to struggle or become ill, it may be worth exploring home care options sooner rather than later and get your loved one assessed as soon as possible.

Options for privately funding home care services

If your loved one is ineligible for a home care package, or is on the waiting list, there are a few common ways to fund these services.

Commonwealth Home Support Programme

The Commonwealth Home Support Programme is another government-subsidised program which provides home help for people over 65 (or over 50 and identify as Aboriginal or Torres Strait Islander, or on a low income, homeless or at risk of being homeless) who need some help with daily tasks to live independently at home.

Under this program, a home support assessment is required – and it provides access to domestic help such as cooking, cleaning, bathing, driving to the doctors and doing the shopping.

While contributions towards specific services under this program are not fixed, these are substantially cheaper than if services were to be engaged at commercial rates. There are arrangements for those who cannot afford to make contributions.

Drawing down savings or accessing equity in your home

Drawing down on savings is another way some people choose to fund home care if they’re not eligible for any of the government-funded options.

If this is the option, you’re looking at for your loved one, it’s worth speaking with a financial adviser to figure out how age pension entitlements may be affected and ensure that savings are best structured to continue earning the highest returns possible, whilst funding home care services.

Drawing down on the equity in yours or your loved one’s home is another potential option to access funds – again, it’s recommended to speak with a financial adviser to understand the implications of this strategy.

Accessing superannuation through compassionate grounds

In some circumstances, the Australian Taxation Office (ATO) can approve the early release of a portion of superannuation on compassionate grounds to pay for medical expenses, mortgage repayments, disability, or palliative care for a person or their dependant.

For the payment of medical treatments to be approved, the person or their dependant must have a life-threatening illness or injury, acute or chronic pain or an acute or chronic mental illness. The applicant must also be able to show that they can’t pay for the treatment any other way, such as selling assets or using savings.

Adult children helping their parents out

Increasingly, adult children are helping their ageing parents who are perhaps asset rich and cash poor, by making money available to them to pay for home care.

Depending on the amount of money required to fund home care, some adult children negotiate with their parents to buy a stake in the parents’ home to free up cash, while others will simply lend their parents money with an agreement to ensure the loan is paid back at some point, usually when the home is sold or from the parent’s deceased estate.

As with any important financial and life decisions, it’s worth starting the discussions about home care options – and their financial implications – with aging loved ones sooner rather than later.

Your financial adviser or specialist care providers can give you further advice specific to your loved one’s situation.


1. My Aged Care - Help at home
2. My Aged Care - Commonwealth Home Support Program
3. Australian Taxation Office (ATO) – Early release of superannuation
4. Department of Health - Schedule of Fees and Charges for Residential and Home Care

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Things you should know

This article may contain material provided by third parties derived from sources believed to be accurate at its issue date. While such material is published with necessary permission, no company in the Westpac Group accepts any responsibility for the accuracy or completeness of, or endorses any such material. Except where contrary to law, we intend by this notice to exclude liability for this material.  The information provided is factual only and does not constitute financial product advice.  Before acting on it, you should seek independent advice about its appropriateness to your objectives, financial situation and needs. It provides an overview or summary only and it should not be considered a comprehensive statement on any matter or relied upon as such. This has been prepared by BT - Part of Westpac Banking Corporation ABN 33 007 457 141. BTFG cannot give tax advice. Any tax considerations outlined in this publication are general statements, based on an interpretation of the current tax law, and do not constitute tax advice. Information current as at February 2018.