BT has been protecting Australians and their families since 1987. BT Protection Plans offer more than just a monetary pay out if you are sick or injured. They also provide real support to get you back to health and work.
An unexpected event can turn your life upside down, and that’s when insurance can offer a valuable line of financial support. BT understands this. In 2017 3,789 BT Protection Plans customers and their families received financial assistance when they needed it most.
The benefits included $384 million of life insurance claims featuring payments of:
Around $171 million to help families cope with the loss of a loved one
$127 million in lump sum payments to help our customers with sickness and injuries
Almost $80 million paid in monthly instalments to help customers who were unable to work due to sickness or injury.
* The insurer of BT Protection Plans is Westpac Life Insurance Services Limited.
We see all kinds of claims, from people across the country. Here are some examples of claims and the amounts paid.
Occupation |
Age at claim |
Years in force |
Total amount paid |
Cause of claim |
Type of claim |
---|---|---|---|---|---|
Lawyer |
78 |
13 years |
$1,452,184 |
Ischemic |
Death |
Architect |
42 |
8 years |
$247,000 |
Paraplegia |
Living insurance |
Housewife |
52 |
15 years |
$493,164 |
Heart Valve |
TPD insurance |
Doctor of |
28 |
3 years |
$62,270 |
Depression |
Income Protection |
Best Life Insurance Company, Australia
Life Insurance Company of the Year
Best Claims Outcome and Customer Experience
Claims Medical e-Certificates
Innovation – Claims Medical e-Certificates
Life Insurance Company of the Year
2017 Winner: Underwriting and New Business Team of the Year
2017 Finalist: Life Insurance Company of the Year
2017 Finalist: Claims Team of the Year Award
2017 Finalist: Service Quality Award
Best Claims Application Process
Best Claims Staff
Return to Health and Wellness
Inside Super Disability Income Product – Winner
Trauma Product – Silver
Business Overhead Product – Bronze
Risk Company of the Year – Bronze
SMSF Insurance Provider of the Year
Industry Research – Health Outcome Measure
Industry Leader – Scott Moffitt
BT Protection Plans are issued by Westpac Life Insurance Services Limited ABN 31 003 149 157 (WLIS), except for Term Life as Superannuation and Income Protection as Superannuation which are issued by Westpac Securities Administration Limited ABN 77 000 049 472 (WSAL) as trustee of the Westpac MasterTrust ABN 81 236 903 448. WLIS and WSAL are wholly owned subsidiaries of Westpac Banking Corporation ABN 33 007 457 141 (the Bank). The Bank does not guarantee the insurance. This information does not take into account your personal circumstances. Terms and conditions, and limitations and exclusions apply. Read the Product Disclosure Statement to see if this insurance is right for you.
© BT - Part of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714