Since 1987
BT has been protecting Australians and their families since 1987. BT Protection Plans offer more than just a monetary pay out if you are sick or injured. They also provide real support to get you back to health and work.
BT has helped thousands of Australians
An unexpected event can turn your life upside down, and that’s when insurance can offer a valuable line of financial support. BT understands this. In 2017 3,789 BT Protection Plans customers and their families received financial assistance when they needed it most.
The benefits included $384 million of life insurance claims featuring payments of:
-
Around $171 million to help families cope with the loss of a loved one
-
$127 million in lump sum payments to help our customers with sickness and injuries
-
Almost $80 million paid in monthly instalments to help customers who were unable to work due to sickness or injury.
* The insurer of BT Protection Plans is Westpac Life Insurance Services Limited.
We see all kinds of claims, from people across the country. Here are some examples of claims and the amounts paid.
|
Occupation |
Age at Claim |
Years in Force |
Total Amount Paid |
Cause of Claim |
Type of Claim |
|---|---|---|---|---|---|
|
Lawyer |
78 |
13 years |
$1,452,184 |
Ischemic |
Death |
|
Architect |
42 |
8 years |
$247,000 |
Paraplegia |
Living insurance |
|
Housewife |
52 |
15 years |
$493,164 |
Heart Valve |
TPD insurance |
|
Doctor of |
28 |
3 years |
$62,270 |
Depression |
Income Protection |
Our award winning products and claims experience
World Finance Global Insurance Awards 2015, 2016, 2017 Winner:
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Best Life Insurance Company, Australia
Australian Insurance Awards (AB+F) 2016 & 2017 Winner:
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Life Insurance Company of the Year
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Best Claims Outcome and Customer Experience
CANSTAR Innovation Excellence Awards 2018 Winner:
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Claims Medical e-Certificates
ALUCA Life Insurance Excellence Team Award 2018 Winner:
-
Innovation - Claims Medical e-Certificates
ANZIIF Australian Insurance Awards 2016, 2017 & 2018 Finalist:
-
Life Insurance Company of the Year
AFA/Strategic Insight Awards:
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2017 Winner: Underwriting and New Business Team of the Year
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2017 Finalist:
- Life Insurance Company of the Year
- Claims Team of the Year Award
- Service Quality Award
AFA / Beddoes Institute Consumer Choice Awards 2017 Winner:
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Best Claims Application Process
-
Best Claims Staff
-
Return to Health and Wellness
DeXX&R and Money Management Adviser Choice Risk Awards 2017:
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Inside Super Disability Income Product - Winner
-
Trauma Product - Silver
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Business Overhead Product - Bronze
-
Risk Company of the Year - Bronze
SMSF Adviser Awards 2018 Winner:
-
SMSF Insurance Provider of the Year
FSC Life Insurance Awards 2017 Winner:
-
Industry Research - Health Outcome Measure
-
Industry Leader - Scott Moffitt
BT Protection Plans and BT Protection Plans for Mortgage Customers are issued by Westpac Life Insurance Services Limited ABN 31 003 149 157 (WLIS), except for Term Life as Superannuation and Income Protection as Superannuation which are issued by Westpac Securities Administration Limited ABN 77 000 049 472 (WSAL) as trustee of the Westpac MasterTrust ABN 81 236 903 448. WLIS and WSAL are wholly owned subsidiaries of Westpac Banking Corporation ABN 33 007 457 141 (the Bank). The Bank does not guarantee the insurance. This information does not take into account your personal circumstances. Terms and conditions, and limitations and exclusions apply. Read the Product Disclosure Statement to see if this insurance is right for you.
© BT Financial Group – a division of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714