BT endeavours to make their websites work in the following browsers but does not officially support them:
To check which browser you currently have installed, go to the Help menu on your browser and select the About (browser name) menu item. A new page will appear with the version number (and other browser information).
Cookies are small text files a website can use (thousands of sites are currently using them) to store information about a visitor, or recognise a repeat visitor to its site. For example, when you visit a web page a cookie may register where you came from, what server you are using to connect to the Internet, what browser you are using and what operating system you have.
Other functions of cookies include automatically keeping track of your login status, registering your preferences to make a 'custom' page that recognises you each time you visit the site and remembering information like your name and email address.
Cookies are not programs that damage files on your PC.
If you disable cookies, you will not be able to use the secure section of this website.
Note: you must have 'cookies' turned on in the configuration of your browser to get the most out of our websites.
We're very serious about the level of security used to protect your information as it passes between your computer and our secure web servers. For this reason, we've installed a number of security features:
The BT website is designed for a medium font size, which is the default on most browsers. To adjust it in your browser, use the font size controls near the top right corner of the page, or go to View, then use the font options available.
If you aren't using a compatible browser, you'll get an SSL error when logging in to our secure sites; all modern browsers are compatible (SSL stands for Secure Sockets Layer and is the mechanism that provides 128-bit encryption). Download the latest version of Internet Explorer (opens in a new window) for free.
Your web browser caches pages on your hard disk, meaning you automatically store copies of every page you visit on the Internet. The purpose of caching is to speed up the performance of the browser. Web pages that were recently visited are reloaded quickly since the old versions are already in memory. However, the downside about caching is that once you've been to a lot of websites, the cache becomes full. This will slow down the performance of your browser.
Another side effect of caching is that the browser may not display the current versions of web pages when you revisit them. In this case, you'll need to clear your cache.
Often when you print a page or report from websites, the printout includes information in the header and footer such as the page title, URL address, date, and page numbers. You can remove this information from the printed version by changing your Internet browser settings. How you do this depends on the browser you are using.