Update your details

Change of name and/or date of birth must be done in writing, please choose your product below for instructions.

BT Super for Life

If you have a BT Super for Life account, update your details via internet banking:

BT Wrap, SuperWrap and Essentials

If you have already registered to use our online services, please login to the Desktop.

Alternatively call us on 1300 657 010 or speak with your financial adviser.

BT Personal Super, Corporate Super and Investments


If you have already registered to use our online services login to BT Online.

In writing

Download the form for your product from those listed below. Print it out, complete it and return to us at the address printed on the form. You will need a separate form for each product.

If you cannot download or print the form Contact us to ask for a form to be sent to you.

By telephone

Call us on 132 135 with your four digit PIN

Alternatively please send a written and signed request to retailprocessing@btfinancialgroup.com. Your letter should include your account/member number, full name, date of birth and new and old address.