Why has Westpac made these changes?
We’ve made these changes to enhance our approach to privacy of your personal information. It helps to make it easier to understand by bringing together important information you need to know about how we handle your personal and credit-related information.
Why have I seen different versions and formats of your Privacy information?
We’re progressively updating our websites, online banking, apps, product and service terms and conditions, brochures, forms, and other documents in line with our improved privacy approach to simplify language, which means you may see some variations until we complete this work.
Are you changing how you collect, hold, or use my personal information or who you share my information with, and why?
No, we’re not making any significant changes to how we collect, hold, use, or share your personal information. We’re working to improve our approach to make it easier for you to understand how and why we collect, hold, and use your information, and who we share it with and why.
Which Privacy Statement is relevant to me?
The Privacy Statement and, if applicable, the supplementary privacy notice we provide you at the time we collect your personal information (e.g., when completing a home loan application) will apply, along with any applicable consents you provide that allow us to collect, use or disclose your personal information.
Why do you have privacy notices as well as a Privacy Statement?
Our Privacy Statement explains how and why we collect, handle, and disclose your personal and credit-related information. In certain circumstances, we will need to provide you with a supplementary privacy notice which provides additional information specific to our collection of your personal information, for example to:
We will provide you the supplementary privacy notice relevant to the collection of your personal information, so rest assured you’ll always know how your personal information is being collected, handled, and disclosed.
To find out more about these changes contact us.
Our Privacy Statement provides important information about how we collect and handle your personal information, including the purposes for which we collect and use your information and the types of organisations we share it with (some of which are located outside of Australia). It also explains how you can access and correct the personal information we hold about you, and how you can make a complaint about our handling of your personal information.
At BT we are committed to protecting your Privacy, no matter where you live.