To confirm your identity, we suggest you provide at least two forms of ID. Providing more than one form of ID will increase your chances of being successfully verified online.
We accept the following ID types:
Once you have provided your ID information, you will be given the results of the check almost instantly.
Yes, BT Financial Group is very serious about the level of security used to protect the information which passes between your computer and our secure web servers. Please refer to our Privacy Policy for more information.
Your personal information will primarily be used to verify your identity and for the purposes of creating an online profile with BT Financial Group. Refer to our Online identity verification terms and BT Privacy Policy for further information.
No, unfortunately you cannot confirm your identity later. You must confirm your identity to progress your application. Otherwise, you will need to start over again.
No, you cannot go back and change details provided in a previous step. Please contact our Customer Relations Team on 1300 881 716 if you are experiencing issues with your application.
You can refer to the following links for more information: