BT has supported our customers for over 50 years and we will be here for you as the COVID-19 (Coronavirus) situation evolves. Read updates from BT.COVID-19 assistance
The Government has announced a package of measures to provide financial assistance to Australians affected by the coronavirus. Eligible individuals will be able to apply to have limited access to their superannuation savings.
Disaster relief
We’re here to help. We’re offering Bushfire and Drought Assistance Packages which provide a premium waiver period of 3 months for eligible life insurance customers.
Financial abuse
Help if someone manipulates your financial decision-making, or misuses or controls your money, financial resources, or property or assets without your knowledge or consent.
Financial hardship
Help for Australians living with severe or high levels of financial stress.
Domestic and family violence
Living with dementia
Serious illness or injury
If you are experiencing a serious illness or injury, there are ways we can help you manage your finances.
Indigenous and Remote Banking
At Westpac, we are committed to helping remote Australian communities prosper and grow. We recognise that remote areas of Australia are home to many Indigenous communities. We have a strong Indigenous banking capability, with specialists who understand that helping Indigenous Australians and businesses to thrive requires respect for culture and community.