Applying for a role

A step-by-step guide to your recruitment journey.

Here’s what you can expect from the recruitment process. There’s a fair bit to work through, but it’s all about making sure you’re the right fit for us and we’re the right fit for you.  

  • Top Tips - our top tips to help you write a great CV.

  • Interview Guide - designed to help you prepare and make your best impression.  


Search, apply and upload

First you'll need to have a look at the available positions; you can make it easier on yourself if you search by job field, location, keyword or role type. Once you've found the job you like, make sure you read the full position profile and get all the important information. You can then click on the apply button,  accept the privacy statement and start creating your application.

From there upload your CV and answer some questions as part of your application. We'll also ask for your contact details, so we can confirm that we've received your application and keep you updated.

If you can't see your dream job in the current available positions, create a profile and we'll send you email alerts when relevant roles become available. To create your profile simply upload your CV and answer a few questions about yourself.


We'll look at your application

Once we've received your application we'll check to see if your skills and experience match the job's key criteria. We'll then let you know as soon as possible via email or phone whether your application has been successful.


You might do some online testing

Once you've advanced past the initial application stage, you might need to complete some online skills and psychometric assessments, which may include assessments of your verbal, numerical and abstract reasoning skills, cognitive ability and sales preference.


We'll invite you for an interview

For some roles we might start with a video interview where you can record your answers to some questions or a phone interview to talk about your experience, and if you sound like the right person for the job, we'll pass your CV on to the Hiring Manager. From there you'll be invited for a face-to-face interview either in person, or via teleconference or an assessment centre. You might be asked to bring along documents proving your identity, credentials and eligibility to work in Australia.


We'll do reference and background checks

Once you've completed the interview stage and have progressed further in the recruitment process, we'll conduct employment reference checks with two of your referees through an online process that is conducted by a third party company called X-Ref. Your referees need to be people you've reported to in recent roles. 

We'll also conduct a range of Background Checks through another third party company called First Advantage. Your start-date and your employment is conditional on us being satisfied with the result of your checks. The timeframe for this can vary depending on the type and risk profile of your role, and if you’ve lived and worked elsewhere in the world. 


You get the job!

Once all the boxes are ticked we'll be ready to give you a formal job offer. First you’ll receive an SMS and email asking you to login to a special online portal that will hold your employment offer letter. All relevant terms and conditions and more information about the benefits you'll be entitled to are included in this portal. Simply log in to review and accept your job offer.


Before you start

Once you’ve accepted your employment offer and filled in a few forms we’ll get your onboarding started. You’ll be invited to participate in a digital onboarding experience that you can access via any smartphone, tablet or computer. This will enable you to communicate with your new manager and team, ask any questions, prepare for the big day and sort out any remaining details – all the way to the finish line.

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