BT has launched its Evolution brand campaign, marking the next growth phase of the only wealth management business owned by one of the big four Australian banks, as well as a turning point for the advice industry.
Enhancements to BT Panorama’s service request tracker and award-winning mobile app, as well as improved client reporting, will be rolled out in the coming months, as part of BT’s initiative to support efficiencies and respond to cost and profitability pressures facing advisers.
With the end of the current financial year fast approaching, BT is sharing the top questions advisers are asking its technical team.
“This year-end, there is a mixed bag of topics advisers are discussing with clients, as there are upcoming changes relevant to just about everyone – from clients with high incomes and superannuation balances, to those who are eligible for social security,” said Tim Howard, Technical Consultant, BT.
Keeping client data safe from hackers, verifying identification, whether to use password managers and the risks of using public wifi were among the cyber security topics that generated the most discussion at BT’s Cyber Security and Financial Crime Masterclass.
BT has launched a program to tackle the financial advice industry’s talent shortage, collaborating with Striver, a tech-based human resources platform specialising in helping guide graduates and those who are in the early stages of their careers.
As chief information officer an unplanned technology outage is what keeps you awake at night. In August 2021, while customer data and the back end of the platform were never compromised, BT Panorama’s adviser and customer online systems experienced an outage, preventing digital access.
More Australians are expected to be eligible for the Commonwealth Seniors Health Card soon, due to an imminent regulatory change aimed at easing cost of living pressures for seniors. We also look at the most popular queries raised by advisers in the July to September 2022 quarter.
Today BT announced the appointment of Rachael Dickinson as its new of Head of Marketing, to lead the businesses digital and customer experience marketing strategy as BT fortifies its agenda to become the undisputed partner of choice as it looks to separate from the Westpac Group.
In addition to the usual year-end to-do list for financial advisers, in the mix this year are changes regarding downsizer contributions, the superannuation guarantee and the Covid-related measure on minimum pension drawdowns.
Looking for ways to support your client engagement and referral pathways using social media? We surveyed financial advisers as part of our recent interactive social media webinars and here are some of the key findings.
The Federal Budget’s focus was on addressing cost of living pressures and, although it was extremely quiet on superannuation, there was nonetheless healthy adviser interest in some of the proposed measures, including: the tax offset for low to middle income taxpayers, social security measures such as the $250 one-off cost of living payment, and extension of minimum pension drawdowns.
BT, one of Australia’s leading wealth management businesses, has launched its first brand campaign in over two years. The refresh showcases its technical and investing knowhow to boost brand consideration among its target audience segments.
With the migration of BT Wrap customers to BT Panorama completed in the June
quarter, FUA growth in the September quarter was largely due to adviser demand for
managed account solutions on a contemporary platform.
Among the top five questions that advisers have asked BT’s technical team in the September quarter, two are related to Covid: the re-contributions of early release of super amounts and the extension of Covid relief for SMSFs.
Matthew Rady has today been announced Chief Executive Officer, BT Financial Group (BTFG).
This newly created role leads a combined business that includes BT Platforms, including BT Panorama, BT’s Personal and Corporate Super, and Investments.
BT’s 500,000 MySuper members have seen record returns for most members in the twelve months to 30 June, with returns as high as 25.6%, the strongest 12 month returns since BT’s MySuper options were launched in 2014.
With the end of the financial year just around the corner, top of mind for many financial advisers is the indexation of superannuation caps and thresholds, which includes an increase to the ‘preservation age’ relating to when Australians can access their super, as well as the qualifying age for the age pension.
The 2021 end of the financial (EOFY) will be nothing like previous financial years for many Australians with potential Government stimulus payments, early release of super withdrawals, change in working hours and working from a home office all impacting financial goals and tax time preparations.
BT Panorama is now Australia’s largest contemporary investment platform with $49 billion of funds under administration (FUA). More than 38,000 BT Wrap client accounts have been transferred to BT Panorama in the last week, increasing FUA by 30%. Once all BT Wrap accounts have been transferred (completion is expected by the middle of this year), BT Panorama will have around $90 billion FUA.
For the third year running BT Panorama has been awarded ‘Best Mobile Platform”, ‘Best Client Portal’ and “Best Online Business Management’, in the latest Platform Competitive Analysis and Benchmarking Report from Investment Trends.
COVID-19 continued to be a dominant theme in Australians’ conversations with their financial advisers in the final quarter of 2020, as clients realise their plans to downsize for lifestyle or health reasons.