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Stephen started at BT, fresh out of Uni, in our contact centre some 11 years ago – now, he’s in charge of the investment menus, cash and term deposits on BT Panorama.
He enjoys the variety of his role; from creating more investment choices for the platform to exploring and reviewing the volume of investments we offer.
Stephen says, “ I’m always looking at the right outcome – should we do this, could we do this”
BT, like our advisers, have been through a lot of change in the past few years and we’re now coming through it as a simpler, stronger business.
“As an organisation, we really do care about the customer… we are focused on doing the right thing for them.”
"You never have to go far at BT to find somebody that’s 100 per cent like-minded, with the adviser at the front of every decision.”
“We’re tested, we’re tried… our history is pretty unique.”
“At the end of the day, I think we’re a relationship business and listening and delivering for our clients is key.”
“Our goal is to make it as easy as possible for our customers to manage their investments and advisers to manage their business.”
*BT Panorama was named 'Best Mobile Platform' and 'Best Client Portal' in the 2022, 2021, 2020, 2019 and 2018 Investment Trends Platform Competitive Analysis and Benchmarking Report.
Awards are opinions only and are not recommendations and are only one factor to be taken into account when deciding to acquire, dispose or hold interests in BT Panorama. Awards are current at the time of publication but are subject to change.