At BT, we’re much more than a platform. We’re a group of passionate, committed experts dedicated to helping advisers and clients to thrive.
Here, we celebrate some of the team.
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Meet Piers Johnson, Digital Solution Developer
Piers was something of an early adopter… he was running his own internet business back in the late ‘90s when someone recommended him to BT, to help our fledgling internet marketing team.
He’s now our digital solution developer and lead full stack web developer for Digital Experience; which basically means Piers spends his day thinking and inventing things, which he loves. He ensures the websites are easy to use for advisers and their clients through getting the most out of our technology.
Accessibility is critical to him. He spends a lot of time improving BT’s sites, so all our customers can access our content. His main skill, he says, lies in the technical; able to analyse a business request or customer need and quickly build and refine a solution to it.
He says: “My job is my hobby - I like to think in my own way, I’m making the world a better place.”
I spend my day thinking and inventing things. I’m always trying to make things easier for the customer.
Clare Burns, National Manager – Operations
“As an organisation, we really do care about the customer… we are focused on doing the right thing for them.”
Luke Drew, Senior Product Manager – Managed Accounts
“We’re tested, we’re tried… our history is pretty unique.”
David Morrissey, Head of Margin Lending
“At the end of the day, I think we’re a relationship business and listening and delivering for our clients is key.”
Charlotte Dunstone, Brand and Advertising Lead
“The best part of my role is bringing the BT brand story of expertise and service out to the adviser market through advertising, sponsorships and exciting events to create engagement.”
Sam Young, Head of Super, Investments & Insurance
“Our goal is to make it as easy as possible for our customers to manage their investments and advisers to manage their business.”
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Additional Information
*BT Panorama was named 'Best Mobile Platform' and 'Best Client Portal' in the 2022, 2021, 2020, 2019 and 2018 Investment Trends Platform Competitive Analysis and Benchmarking Report.
Awards are opinions only and are not recommendations and are only one factor to be taken into account when deciding to acquire, dispose or hold interests in BT Panorama. Awards are current at the time of publication but are subject to change.
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