The move to BT Panorama

Check your account details are up-to-date. This will allow us to communicate important information to you and set up your new account. For more information, refer to Update your details.

It’s important to understand product changes relating to the move to BT Panorama, although some changes will happen automatically and won’t require any action. Learn more about Related changes.

Before we move your account, we’ll send you updates so you know how the move is going and anything you need to do.  

We’ll keep adding information here, so be sure to bookmark these pages.  

If you have an adviser, we’ll send them all the updates too. 

We un­der­stand you might want to look at other op­tions be­fore your ac­count moves to BT Panorama. If you have an ad­viser, they can help you with this.   

If you don't have a fi­nan­cial ad­viser and would like to find one, you can visit the BT Find an Ad­viser tool. The tool only con­tains fi­nan­cial ad­vis­ers who use the BT Panorama plat­form and who con­sent to be in­cluded in the tool, so you’ll be able to find an ad­viser who is fa­mil­iar with the plat­form and ready to sup­port you with your ac­count. To ac­cess a broader range of ad­vis­ers, please re­fer to the ASIC Mon­eySmart web­site. 

If you’ve con­sid­ered other op­tions and you de­cide you don’t want to have your ac­count moved to BT Panorama, here are some things to con­sider:  

1. If you have an in­vest­ment ac­count, you can re­quest to trans­fer your in­vest­ments out via an in-specie trans­fer or you can re­quest to sell all your in­vest­ments and close your ac­count. 
2. If you have a su­per ac­count, you can re­quest a full with­drawal and ac­count clo­sure (if you meet a con­di­tion of re­lease) or a rollover to an­other su­per fund. 
   
   For more in­for­ma­tion, visit the trans­fer­ring your su­per and su­per with­drawal op­tions sec­tions of the ATO web­sites.  

For information on account closure and rollover cut-off dates, refer to Freeze period. 

Ac­count clo­sure and rollover re­quest forms are avail­able from Re­sources.

BT Panorama fees and charges will be applied to most accounts¹ when moved on 21 March 2026. 

BT Panorama offers a choice between the Full, Compact or Focus menu, which offer different investment options and have different administration fees and costs. Our newest menu, Focus, offers a substantially lower administration fee, for those with simpler investment needs. You can read more about the investment menus in the relevant BT Panorama disclosure documents.

All Asgard accounts will be moved to either the Compact menu or the Full menu. For information on which menu your account will be moved to, refer to the communications we sent you in January 2026 or Investment menu mapping.

After your account is moved, you’ll be able to request to change between the Full, Compact and Focus menus which may result in reduced fees if you switch to a menu with simpler investment options. 

1. While ‘Asgard Managed Profiles and Separately Managed Accounts – Funds Super/Pension’ (Master Trust) accounts will also be moved to either the Full or Compact BT Panorama menu, there are limits to the fees that apply to Master Trust members who joined the Asgard Independence Plan Division Two super fund prior to 31 March 2004. More information is available in our fees comparison section below.

Calculator

Important: Please ensure you read the important information below prior to using the BT Panorama fee calculator

• The BT Panorama fee calculator allows you to estimate the fees that will apply to your account following the move to BT Panorama. It does not provide a comparison between the BT Panorama fees and the fees you pay on Asgard – for comparison related information, refer to Fees comparison.
• If you are an ‘As­gard Man­aged Pro­files and Sep­a­rately Man­aged Ac­counts – Funds Su­per/​Pen­sion’ (Mas­ter Trust) mem­ber who joined the As­gard In­de­pen­dence Plan Di­vi­sion Two su­per fund prior to 31 March 2004, your Master Trust account will also be moved to ei­ther the Full or Com­pact BT Panorama menu, but some limits on administration fees will ap­ply. As such, the estimate provided by the calculator may not be accurate and may overestimate the fees you will pay.
• If you have multiple Asgard accounts, you should only include multiple accounts in the calculator if the accounts are already part of an established group on Asgard eligible to be grouped for calculating administration fees. If not, you should use the calculator to estimate the fees for one account at a time.
• To calculate the fees, you are required to complete the following mandatory fields:

To help you understand what the changes in fees mean for you, read the fees comparison flyer and fees schedule we sent you in January 2026, also available from Resources.

You may want to speak to your adviser to understand all the options that may be available to you to best meet your financial goals, including switching between menus and account groupings. 

If you don't have a financial adviser and would like to find one, you can visit the BT Find an Adviser tool. The tool only contains financial advisers who use the BT Panorama platform and who consent to be included in the tool, so you’ll be able to find an adviser who is familiar with the platform and ready to support you with your account. To access a broader range of advisers, please refer to the ASIC MoneySmart website. 

If you have a financial adviser, most existing advice fee arrangements with your adviser will be transferred to BT Panorama on the day we move your account and continue until their expiry date.  

Only a small number of advice fee arrangements cannot be transferred and will cease on the day we move the account, including these: 

• One-off advice fees, including the adviser initial contribution fee, that are not deducted by the time the account is moved to BT Panorama (such as where the fee cannot be deducted due to an insufficient cash balance)
• The Optional Feature advice fee, which is only available in Asgard Infinity eWRAP products. If you pay this advice fee, your adviser has been notified. 

For further information on advice fees, speak with your financial adviser.