For all BT Open Services enquiries including set up and general information contact our Customer Relations team, please email btopenenquiries@bt.com.au.
For information about BT Panorama contact a Business Development Manager or visit the Knowledge Centre.
Advisers
Call: 1300 784 207
Email: enquiry@panorama.com.au
Accountants
Call: 1800 812 131
Email: accountants@panorama.com.au
BT Panorama
GPO Box 2861
Adelaide SA 5001
For all BTAS access enquiries, including obtaining access for your support staff, please email btassupport@btfinancialgroup.com.
Speak to your adviser or visit the personal site for more product information.
Underwriting
Freecall: 1800 025 127
Email: gold.life@BTFinancialgroup.com
Fax: 02 9274 5764
Postal: GPO Box 5467
Sydney NSW 2001
Claims
Freecall: 1800 025 127
Email: asklifeclaims@BTFinancialgroup.com
Administration
Freecall: 1800 025 127
Email: plannerenquires@BTFinancialgroup.com
Fax: 02 9274 5763
Postal: GPO Box 5467
Sydney NSW 2001
If you would like to provide quality solutions to more clients, talk to us about the benefits of a partnership with BT Insurance.
Speak to your Business Development Manager or call us on 1800 025 127, Monday to Friday 8.00am - 6.30pm (Sydney time)
Direct contact
Call BT Adviser Relations on 1800 671 409
Monday-Friday 8.00am-6.30pm (AEST)
Fax: + 61 2 9274 5902
For Margin Lending, email Adviser Gearing
Online: Margin Lending contact form
For PELs or TEFs, email Structured Investments
Email: structured.investments@westpac.com.au
Gearing and Protection
GPO Box 3917
Sydney NSW 2001
General Enquiries
Call: 1300 360 899, Monday to Friday 8.00am - 6:30pm (AEST)
Online: Wrap contact form
Mail: GPO Box 2337, Adelaide SA 5001
Call: Speak to your Business Development Manager
or call 1800 731 804, Monday to Friday 8.30am - 7:00pm (AEST)
Online: Asgard contact form
Mail: PO Box 7490, Cloisters Square WA 6850