Changes to Securitor.

As at 30 September 2019, the Westpac Group will no longer be providing personal financial advice through our Securitor network of advice practices.

For more information, contact BT on 132 135.

What to do if you have any concerns?

  1. Contact your adviser
  2. If your concern is not resolved, please contact us on 132 135, email or write to:
    National Manager
    Advice Complaints
    Securitor Financial Group Ltd
    GPO Box 5265
    Sydney NSW 2001.

If you are not satisfied, you may contact the Australian Financial Complaints Authority (AFCA) by writing to:

Australian Financial Complaints Authority, GPO Box 3 Melbourne VIC 3001
Telephone 1800 931 678O

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