Changes to Securitor.
As at 30 September 2019, the Westpac Group will no longer be providing personal financial advice through our Securitor network of advice practices.
For more information, contact BT on 132 135.
What to do if you have any concerns?
- Contact your adviser
- If your concern is not resolved, please contact us on 132 135, email btadvicecomplaints@btfinancialgroup.com or write to:
National Manager
Advice Complaints
Securitor Financial Group Ltd
GPO Box 5265
Sydney NSW 2001.
If you are not satisfied, you may contact the Australian Financial Complaints Authority (AFCA) by writing to:
Australian Financial Complaints Authority, GPO Box 3 Melbourne VIC 3001
Email info@afca.org.au
Online afca.org.au
Telephone 1800 931 678O
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