We are pleased to confirm we intend to commence the migration of BT Wrap clients to BT Panorama. The migration is proposed to occur in tranches, with the first tranche expected to start later in the year and the second tranche in early 2021.

Watch the video above to hear our executive team provide an overview of our migration plans.

Recent updates

View all updates here

Register for our first migration live Q&A session

Our announcement that we intend to migrate BT Wrap accounts to BT Panorama may have raised questions for you or your team members. To help answer those questions, please join us for our first BT Wrap to BT Panorama migration live Q&A session.

We have outlined some of the steps involved in the migration journey and highlighted key actions required from you and your clients.
View the journey.

The timing and tranche approach to migration is subject to change as there are certain approvals required prior to the implementation of each tranche. We will confirm exact timing for each tranche after we have obtained those approvals.

BT Panorama is the fastest growing platform in Australia1. Its architecture is flexible and supports a range of different client needs, all from one platform. 

Key features

  • Efficient portfolio design

  • Online consent

  • Award-winning2  mobile app

  • Visible ESG ratings to support sustainable investment decisions 

Introducing BT Panorama

Ensuring we have the correct data for your clients not only assists us in providing their existing services but is especially important to help with a smooth transition to the new operating system. Please check we have the most up-to-date information, and update details within BT Wrap where necessary.

Get a head start and register now for the new operating system, BT Panorama. Training and guides will be available ahead of the proposed migration to help you get familiar with the new system.

It may be helpful to nominate one person in your practice to lead your migration activities and ensure that all migration communications are sent to that person, enabling a more efficient process.

12 August 2020

Our announcement that we intend to migrate BT Wrap accounts to BT Panorama may have raised questions for you or your team members. To help answer those questions, please join us for our first BT Wrap to BT Panorama migration live Q&A session.

Understand the differences between your BT Wrap and BT Panorama desktop experiences.
A guide to your initial login and introduction to BT Panorama desktop.
Introduction to the powerful functionality of BT Panorama and how to navigate effectively throughout the website.
Get a deeper understanding of the functionality within the Manage clients and Track business tabs.

View our full suite of videos on the BT Panorama video tutorials page

Frequently asked questions

Why are you proposing the migration to BT Panorama?

BT has developed BT Panorama as a contemporary platform delivering to the needs of modern advice businesses and the evolving needs of their clients.

Our goals are to ensure our customers have access to the best platform experience we can provide and to simplify the platform environment, allowing us to be more efficient.

Will the migration happen as a 'big bang' or as a series of smaller tranches?

We are planning to migrate in a number of smaller tranches, with each tranche occurring over a specific weekend. We’ll select these weekends with the aim of minimising the impact on you and your clients, and other scheduled activities like pension payments, dividend/distribution periods and rebalance processes.

It is expected that Tranche 1 will occur in December 2020 and will primarily include non-advised clients. Tranche 2 is expected to occur in late January 2021 and will include advised clients. Details for the remaining tranches are currently being finalised, however we are planning to have these complete by mid-2021*.

* The timing and tranche approach to migration is subject to change as there are certain approvals required prior to the implementation of each tranche. We will confirm exact timing for each tranche after we have obtained those approvals.

What will happen to my BT Wrap clients?

When the proposed migration occurs for each tranche, the existing BT Wrap products will be transitioned to the purpose-built BT Panorama operating system and your BT Wrap clients will gain access to the features available on BT Panorama. While there will be some new features, it’s important to note that certain features will change as they’ll be delivered in a different way on BT Panorama, and others will no longer be supported.

In relation to BT Investment Wrap, the terms and conditions applying to a client’s account will also be updated however clients will technically remain in the same Investor Directed Portfolio Service.

In relation to BT SuperWrap, clients will remain a member of the same superannuation fund but will be subject to the terms of the Panorama Super plan rather than the terms of the SuperWrap plan.

Additional information about product feature changes will be made available on our website.

What transaction history/data will be available after the migration (e.g. will I be able to access historical data and cost base)?

We are working to provide access to important BT Wrap transaction history data via BT Panorama. We are also getting feedback from a representative group of advisers about the type and extent of historical data required after the transfer and how we can provide this data access. All asset positions (for example number of investments held, acquisition dates etc) held on BT Wrap will be migrated across to BT Panorama with a complete cost base of open positions carried forward for CGT purposes.

Click through to view a range of FAQs covering key topics.

Register today

Get a head start and register for the new operating system, BT Panorama

If you have a query regarding the planned migration, call us

Monday – Friday, 8:00am – 6:30pm
Sydney time

View BT Panorama training modules to get familiar with your new platform

Have a question?

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1 BT Panorama had the fastest absolute growth among retail platforms over the 12 months to December 2019. Source: Plan For Life Platform Wrap December 2019 Report - Administrators view (excluding retail corporate superannuation).

2 BT Panorama won "Best Mobile Platform" in the Investment Trends 2019 Platform and Competitive Analysis and Benchmarking Report. Awards are opinions only, are not recommendations and are only one factor to be taken into account when deciding to acquire, dispose or hold interests in BT Panorama. Awards and ratings are current at the time of publication but are subject to change.

A Product Disclosure Statement or other disclosure document (PDS) for the above-mentioned products (the BT platform products) can be obtained by contacting BT on 1300 360 899 or by visiting bt.com.au/professional. Your clients should obtain and consider the relevant PDS before deciding whether to acquire, continue to hold or dispose of interests in the BT platform products.

BTPS and BTFM are subsidiaries of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714 (Westpac). Apart from any interest investors may have in the BT Cash Management Account, the BT Cash Management Account Saver (both of which are issued by Westpac), Westpac term deposits, Westpac securities or underlying bank accounts held at Westpac through their BT Wrap, BT SuperWrap or Panorama Super cash account, an investment acquired using the Wrap or Panorama operating systems is not an investment in, deposit with or any other liability of Westpac or any other company in the Westpac Group. These investments are subject to investment risk, including possible delays in repayment of withdrawal proceeds and loss of income and principal invested. Westpac and its related entities do not stand behind or otherwise guarantee the capital value or investment performance of any investments in or acquired through the products.

This content has been prepared for use by advisers only.  It must not be made available to any client and any information in it must not be communicated to any client. The information provided is factual only and does not constitute financial product advice.