A pension client of a Brisbane-based adviser became a target for identity theft. The fraudster was able to gain access to the client’s pension funds via a series of bogus emails to the adviser, which the adviser acted on in good faith.
A Sydney-based adviser has a client who lives overseas in Dubai. She’s used to receiving and acting on instructions from this particular client via email. Unbeknown to the adviser, her client’s email account had been hacked. The fraudster carefully planned activities to access the client’s hard-earned super funds via a series of emails.
Three real-life incidents where advisers were the target, resulting in attempted fraudulent withdrawal transactions, having their online access to the platform locked out and a virus invasion after inadvertently opening an email attachment causing chaos at one advisory network.