As technology is increasingly used for financial transactions, our industry is being targeted by fraud. Fraudsters continually find new ways to access personal information. Detecting and preventing fraud is something we need to work together on to achieve.
Email is the primary method of communication with your clients, but email is also a great channel for fraudsters to steal identities and facilitate fraudulent requests.
Read our top tips on what to look out for and actions to take to confirm it’s your client you’re dealing with.