Online security checklist


Transacting online is vital to your business. It’s convenient, it’s fast and it makes your job easier. Each time you access client information online, you potentially open the door to fraud. Here’s 8 simple tips to ensure safe computing practices in your business.

8 simple tips to ensure safe computing practices

  • Stay constantly aware

    Hoax requests for your details (also called 'phishing') can be highly sophisticated and look completely genuine. They can arrive via your mobile as a text as well as via email. Legitimate financial institutions will not request your personal information in this way, so never give it. Refer to the Scam-watch government website for up- to-date information on scams or to report one.

  • Passwords are one of the best defences against data theft - don’t share them with anyone

    Keep your access codes secure – don’t share them with anyone.

    If you need platform access for a new staff member, complete the relevant access form and send to us:

  • Memorise your password and change it regularly

    Never write down your password or store it electronically. Delete password information from hard drives, emails or password management software and anything you’ve noted on paper.

    Schedule a reminder to change your platform password quarterly – or better still, monthly. We strongly recommend that you update your anti-virus software to the latest version and run a full scan of your computer before you change your password. 

  • Notify us immediately when staff leave your practice

    Email us the same day someone leaves your practice so we can remove their platform access immediately. Alternatively, complete the relevant access form and send to us:

  • Keep your browsers, anti-virus software and operating system up-to-date

    • Browsers and Flash are where most malware attacks originate so ensure all your devices (including your mobile phone) have the latest internet browser and quality anti-virus software for example, Sophos, installed to protect against malware and viruses. The software will alert you to any malware and can remove or block it.
    • Set up automatic updates to ensure the operating system on all your devices is performed regularly. These updates fix security holes in your software.
    • Choose browser security settings options that meet your needs without putting you at increased risk – if in doubt, set security levels to ‘high’.

    There are free products that can scan your computer to identify programs that need updating and download the relevant files. For more information about how to apply updates on your particular device check out the staysmartonline government website.

  • Beware public computers, Wi-Fi hotspots and unscrupulous websites – they may contain malicious software

    You can get a computer virus without downloading something infected online. Viruses can install themselves when you visit the wrong website. Common culprits include adult and gambling sites, however you never really know whether a site you are visiting is safe. There are free products available that can help you avoid visiting the wrong website, such as K9 Web Protection.

    Be especially cautious if you use public computers or unsecure Wi-Fi (which doesn’t require a password) in a low security environment. When you’re finished, clear the browser’s cache so no one can view sensitive information.

  • Set rules for internet access to protect your business and your employees

    Limit downloads to business use and only from trusted sites to safeguard against malicious software. 

  • Engage a tech specialist in small business computing systems

    Engage a computer specialist to manage and review your systems and apply any necessary upgrades or security software. Your licensee or local electrical or computer store can help you find a reputable vendor.

Check your system security for free

This free and simple two-step process incorporates a system check and virus scan, designed to help increase your online protection.

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