Update personal details

New to BT Online?

In writing

Download, print, complete and return a change of details form to us at the address on the bottom of the form.

Can't download or print the form? Contact us to request one be sent to you.

By telephone

Call us on 132 135 to change:

  • address

  • tax file number

You must write to us to change:

  • your name

  • your bank account details

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