Have you read the conditions of withdrawal section?
Once the withdrawal is in process it can only be cancelled before 4:00pm on the same day it is received.
Find the name of your product on correspondence from BT.
Download the forms you need below, then complete and return the relevant form.
Use this form if you wish to withdraw money from your BT Super for Life account on compassionate grounds - you must apply through the Department of Human Services.
Financial Hardship claim (PDF)
Use this form if you are seeking an early release of your superannuation benefits on the grounds of severe financial hardship.
Withdrawal request (PDF)
Use this form to withdraw part or all of your investment in BT Super for Life.
Download the forms you need below, then complete and return the relevant form.
Use this form if you wish to withdraw money from your BT Super account on compassionate grounds - you must apply through the Department of Human Services.
Financial Hardship claim (PDF)
Use this form if you are seeking an early release of your superannuation benefits on the grounds of severe financial hardship.
Withdrawal request (PDF)
Use this form to withdraw part or all of your investment in BT Super.
For all other products please call on 132 135.
BT Super for Life and BT Super
If you have Unrestricted Funds or meet an Age Based Condition of Release you can call BT Customer Relations on 132 135.
Withdrawal payments are made in Australian dollars.
Withdrawals are subject to clearance of investment funds.
Any applicable bank charges and other likely bank fees incurred as a result of a withdrawal by way of telegraphic transfer or other special payment will be charged to you.
Payments to a third party are not permitted.