Helping your employees back to health and back to work

3 min read

By taking action early BT can help your employees get back to health and back to work more quickly after a serious illness or accident.

No organisation wants to lose the knowledge and experience of valued employees. So when one of them takes extended leave for health reasons, it’s important to know they’re getting the support they need, when they need it, to try to ensure a successful return to work.

Early intervention is key

It's no surprise that the longer an employee is off work the more difficult it can be for them to return, with research showing only 35% of employees return to work after more than 70 days off1.

By acting early and working together with employers and healthcare professionals BT’s Health Support programs can help employees return to health and return to work quickly and successfully, where possible.

How Health Support can help

BT’s Health Support program takes a holistic approach to wellbeing, in consultation with clinical psychologists, occupational therapists and health support experts to assist members in restoring their health, and retraining (if needed) with an aim to return to work.

BT super members with salary continuance insurance can access the Health Support program if they are likely to be off work due to illness or injury for more than 20 days. And the great news is that it’s part of their insurance cover and comes at no additional cost.

Accessing Health Support

Members can get early access to Health Support regardless of whether they intend to lodge a claim and can get started on the road to recovery with three simple steps:

1. Call us on 132 135

2. Eligibility checked

3. Start tailored program

…if an employee has been impacted by an illness or injury that’s likely to result in more than 20 days off work.



The insurer will check eligibility with a quick phone call to the employee. 

To be eligible employees must be:

  • BT super members with salary continuance insurance; and
  • Suitable for the program as assessed by the Insurance Claims team
One of our qualified health professionals will work with your employee’s medical team to develop a tailored program supporting their recovery and return to work.


Prevention is better than cure

Health Support can help when members suffer an illness or injury, but we’ve all heard the saying that prevention is better than cure. 

That’s why super members will soon have access to BT’s online wellbeing portal – My Wellbeing – at no cost to them or their employer.  My Wellbeing features health assessments, stories, videos, challenges and even recipes focused on improving wellbeing. 

To register your company for My Wellbeing call your Relationship Manager or sign up here.

Find out more

Speak to your BT Relationship Manager or call 132 135 Monday to Friday 8.30am– 5.30pm (AEST).

[1] The Royal Australasian College of Physicians, Australian and New Zealand Consensus statement on the health benefits of work, 2011.

Things you should know

This information has been prepared without taking account of your personal objectives, financial situation or needs. Because of this you should, before acting on this information, consider its appropriateness, having regard to your objectives, financial situation and needs. BT Funds Management Limited ABN 63 002 916 458, AFSL No. 233724 (BTFM) is the trustee and issuer of interests in Asgard Employee Super Account (Asgard Employee Super) which is a part of Asgard Independence Plan Division Two ABN 90 194 410 365, and BTFM is also the issuer of interests in BT Super and the trustee of Retirement Wrap ABN 39 827 542 991.

You should obtain and consider the PDS before deciding whether to acquire, continue to hold or dispose of interests in any of these products. AIA Australia Limited ABN 79 004 837 861, AFSL 230043, is the provider of insurance for BT Super and Asgard Employee Super. 

An investment in BT Super and Asgard Employee Super is not an investment in, deposit with or any other liability of Westpac Banking Corporation ABN 33 007 457 141 (the Bank) or any other company in the Westpac Group. It is subject to investment risk, including possible delays in repayment or loss of income and principal invested. Westpac and its related entities (including the trustees) do not stand behind or otherwise guarantee the capital value or investment performance of any investment options or any related assets of BT Super or Asgard Employee Super.

Perspectives 12 Oct 2018
The benefits of workplace wellbeing are well known. But the challenge lies in delivering relevant, engaging and targeted support for employees.
Perspectives 04 Dec 2020
Investors are shifting from only looking at short-term returns to a broader focus on long-term value creation, including the impact a company is having on those around them. We explore sustainable investing in more detail.
Perspectives 31 Jan 2019
We believe there are a number of core themes that are likely to drive investment market conditions in the coming year.

This information is current as at 04/04/2017.

This information is general in nature and does not take into account your personal needs, objectives or circumstances and therefore, before acting on it, you should consider whether it is appropriate for you.

BT Portfolio Services Ltd ABN 73 095 055 208 AFSL 233715 (BTPS) is the operator of BT Panorama (the investor directed portfolio service). BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 (BTFM) is the issuer of BT Cash. Westpac Financial Services Ltd ABN 20 000 241 127 AFSL 233716 (WFSL) is the issuer of BT Managed Portfolios (together, the Panorama Products). An Investor Guide is available for BT Panorama and a PDS is available for BT Cash and BT Managed Portfolios and can be obtained by calling 1300 554 267, or visiting BT SMSF. You should obtain and consider the relevant disclosure documents before deciding whether to acquire, continue to hold or dispose of interests in the Panorama Products. In addition, BTPS is also the provider of the SMSF Establishment Service and the SMSF Administration Service. The Guide and Terms and Conditions for each of these services are available by contacting BTPS.

BT Portfolio Services cannot give tax advice. Any tax considerations outlined in this article are general statements, based on an interpretation of the current tax law, and do not constitute tax advice. The tax implications of BT SMSF can impact individual situations differently and you should seek specific tax advice from a registered tax agent or registered tax (financial) adviser.