Healthy employees, healthy bottom line

3 min read

Caring for the health and wellbeing of your employees is vital.

In addition to delivering tangible improvement in their lives,[1] research shows a focus on wellbeing benefits your business by helping attract quality employees, increase productivity and engagement, and reduce attrition and absenteeism.

The benefits of workplace wellbeing are broadly understood, but the challenge faced by employers is to deliver wellbeing support and services which have value, are relevant and engaging, yet don’t cost a bomb or need extra resources!

We recently partnered with Health Logix, an experienced corporate health and wellness provider, to pilot the My Wellbeing portal with 7 different BT super employers and 6,000 of their employees.

What did we learn?                                      

‘Earn and learn’ works with big kids too

To encourage participation, ‘wellness points’ were awarded for activity on the My Wellbeing portal with incentives for achieving set targets, and a higher weighting of points for areas we wanted employees to focus on, like the Health and Wellness Assessment.

The Health and Wellness Assessment is an online questionnaire.  It takes about 15 minutes to complete and produces an in-depth report on the employee’s physical and mental health, and areas for improvement. Report insights are used to personalise the My Wellbeing experience for employees.

While it would usually be hard to get people to do this questionnaire, by offering wellness points, most employers had over 80% completion.

Aggregated data from the Health and Wellness Assessment responses is made available to the employer (note the data is anonymous and based on minimum sample size of 20), providing valuable insights into the key areas of health risk for their employees and giving them the opportunity to target funding, programs and support on this basis.

It’s not just gym junkies or green smoothie drinkers who are into wellbeing

Many corporate wellness programs are targeted on physical activity via step challenges. Physical health is an extremely important part of wellbeing, but challenges solely focused on activity can alienate many people.

The My Wellbeing portal takes a holistic approach and provides education, tools and challenges on different aspects of wellbeing – physical health, mental health, working life, connections with family and community, and financial health.

Over 76% of employees who registered for the My Wellbeing portal, actively and regularly revisited. Content focused on nutrition, sleep and fatigue, weight management and mental fitness (e.g. resilience, mindfulness, happiness) consistently appeared in the top 5 ‘interests and concerns’. It’s clear that wellbeing means different things to different people.

Again, this data provides insights for employers to help target employee engagement initiatives and focus on what genuinely interests their employees. Lots of interest in nutrition & recipes? Have a morning tea bake-off. Lots of interest in sleep and fatigue? Run one of the 5 day sleep challenges on the portal.    

Poor financial health is a leading cause of stress

Money consistently ranked in the top 3 causes of stress for people – the other two in the top 3 are work and relationships.

This connection between financial health and stress, and the known impacts of stress on our physical health, mental health and our relationships, means we can no longer treat financial health in isolation of other aspects of wellbeing.

It’s for this reason, BT have partnered with Health Logix to deliver the My Wellbeing portal, and help Australians understand the crucial link between their financial wellbeing and other aspects of their health.

How can I get involved?

The My Wellbeing portal will be available to all BT super members in early 2019. 

We will also offer employers a no-cost wellbeing solution for all of their employees, not just BT super members. This is most appropriate for businesses with more than 100 employees due to minimum sample size restrictions for reporting.

If you’d like to learn more about the wellbeing program or to see a demonstration of the new My Wellbeing portal, please contact your Relationship Manager or email us at

{1} Robert Walters Whitepaper – The value for promoting health and Wellbeing and Comcare Review – Australian Federal Government 2015

Things you should know

This information is prepared by BT and is current as at October 2018. The My Wellbeing portal is available to all employers who have BT as their default superannuation plan. The information provided is factual only and does not constitute financial product advice.  Before acting on it, you should seek independent advice about its appropriateness to your objectives, financial situation and needs.

Westpac Securities Administration Limited ABN 77 000 049 472, AFSL No. 233731 is the trustee and issuer of interests in BT Business Super – Westpac Master Trust Superannuation Division (BT Business Super). BT Funds Management Limited ABN 63 002 916 458, AFSL No. 233724 (BTFM) is the trustee and issuer of interests in Asgard Employee Super Account (Asgard Employee Super) which is a part of Asgard Independence Plan Division Two ABN 90 194 410 365.  BTFM is also the trustee and issuer of interests in BT Lifetime Super – Employer Plan (BT Lifetime Super) which is a part of Retirement Wrap ABN 39 827 542 991.

A Product Disclosure Statement (PDS) is available for these products and can be obtained by calling 1800 005 740 or visiting You should obtain and consider the PDS before deciding whether to acquire, continue to hold or dispose of interests in any of these products.  

An investment in BT Business Super, Asgard Employee Super and BT Lifetime Super is not an investment in, deposit with or any other liability of Westpac or any other company in the Westpac Group. It is subject to investment risk, including possible delays in repayment or loss of income and principal invested. Westpac and its related entities (including the trustees) do not stand behind or otherwise guarantee the capital value or investment performance of any investment options or any related assets of BT Business Super, Asgard Employee Super or BT Lifetime Super.

© BT - Part of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714

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This document has been created by Westpac Financial Services Limited (ABN 20 000 241 127, AFSL 233716). It provides an overview or summary only and it should not be considered a comprehensive statement on any matter or relied upon as such.  This article is current as at 20 September 2018 and may contain material provided by third parties derived from sources believed to be accurate at its issue date. While such material is published with necessary permission, no company in the Westpac Group accepts any responsibility for the accuracy or completeness of, or endorses any such material. Except where contrary to law, we intend by this notice to exclude liability for this material. 

This information does not take into account your personal objectives, financial situation or needs and so you should consider its appropriateness, having regard to your personal objectives, financial situation and needs, before acting on it.

Past performance is not a reliable indicator of future performance. © Westpac Financial Services Limited 2018