There are certain habits that all good managers have in common and it's these habits that set them apart from the crowd, allowing them to get the best from and for all their staff. If you have good management you'll have a better business.
Bad for business
Ask around, and everyone will be able to tell you a horror story about a terrible boss. Whether it was the inefficient superior who gave zero direction or the micro-manager who couldn't delegate and got so swamped nothing got done, there are several different versions of the bad boss, each as frustrating as the last.
Good for business
The people you hear less about are those really good managers, probably because they keep things running so smoothly that nobody really notices what a great job they're doing. While good managers come in all shapes and sizes, there are a few things they all do (or don't do) consistently that sets them apart.
1. They don't try to fit square pegs into round holes
Good managers know that working to people's strengths, rather than expecting them to perform in areas they're not skilled or interested in is the best and most efficient way to manage staff. Gallup research shows that employees who are working in an area of strength are six times more likely to be engaged on the job and, therefore, have better output and productivity.
2. They know the buck stops with them
Ever had a boss who happily dumped you in it every time a project went wrong in order to avoid the blame? Regardless of whose fault it is, a good manager knows that it is their responsibility to ensure the project's success, so while you might be reprimanded for mistakes you make, a good manager will ensure it won't happen in front of the higher-ups.
3. They get a great team together
Great managers are passionate about people, and about matching people's skills with the jobs they need to fill. Author of Good to Great, Jim Collins, describes it perfectly:
"Most people assume that great bus drivers (read: business leaders) immediately start the journey by announcing to the people on the bus where they're going - by setting a new direction or by articulating a fresh corporate vision. In fact, leaders of companies that go from good to great start not with where but with who. They start by getting the right people on the bus, the wrong people off the bus, and the right people in the right seats."
4. They relish good communication
Perhaps most importantly, a good manager knows the value of communication, and builds a team around it. Especially in big organisations, lack of communication, or even a perceived lack of communication, can be detrimental.
This information is current as at 15/09/2015.
This information has been prepared without taking account of your objectives, financial situation or needs. Because of this you should, before acting on this information, consider its appropriateness, having regard to your objectives, financial situation and needs.
Diana Saad is a representative of Westpac Banking Corporation ABN 33 007 457 141 AFSL & ACL 233714.
For illustrative purposes only. Based on a real life examples.