We can help you track down your super

If you've changed jobs, done casual or part-time work, moved house or changed your name, then you could be one of the many Australians who have lost track of some super. We can help you find it and transfer# it into your BT Super for Life account so you'll never lose track of it again.

1. You open an account

Join online with one simple form and a couple of clicks, and we can have your account opened in just a few minutes.

2. We find

As soon as you've opened your account, we can get to work on finding super accounts you may have lost track of along the way. You don't have to lift a finger, just provide us with your TFN and consent and our BT super specialists will get to work.

3. We help transfer

We'll let you know the search results, and if we find any we can help you transfer# it to your BT Super for Life account if you decide to do so. You should think about your personal situation and needs before deciding to roll over any super we find for you to BT Super for Life.

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What do you need to complete the application?

  • Your Tax File Number (TFN)

    We may already have your TFN on file. If not, finding your TFN is easy. You can find it on a recent payslip or you can call the ATO on 132 861

  • A valid email address

Your super account will generally be considered 'lost' if:**

  • No contributions or rollovers have been added to your super account in the last year and either your super fund never had an address for you, or mail sent to you by your super fund has been returned unclaimed

  • Or for employer default super plans, no contributions or rollovers have been added to your super account in the last five years

If your super account is considered lost it could be transferred to the ATO if:

  • Your account balance is less than $2000, or

  • Your super fund is unable to identify you as the owner of the account based on the information reasonably available to them

  • Your super could also be transferred to the ATO in certain other circumstances

The ATO could also be holding other super amounts for you:

  • Such as Super Guarantee amounts paid to them by a previous employer or Government Co-contributions or Low Income Super Contributions paid by the government

  • Another way to find your super is using the ATO SuperSeeker Service

  • There are other circumstances in which the ATO could be holding your super

* Commissioner of Taxation Super accounts data overview as at 31 December 2015.

** The information provided is factual only and does not constitute financial product advice. This information is given in good faith and has been derived from sources believed to be accurate. It should not be considered a comprehensive statement on any matter nor relied upon as such. No company in the Westpac Group accepts responsibility for the accuracy or completeness of this material. Except where contrary to law, we intend by this notice to exclude liability for this material.

# There is no charge for accepting any rollovers, however before requesting a rollover, you should consider where your future employer contributions will be paid (if your employer contributions are currently being paid to another fund). You should also check with your other fund(s) to determine whether there are any exit or withdrawal fees for moving your benefit, or other loss of benefits (e.g. insurance cover), noting that you may not receive the same type or level of benefits after the rollover. You may not be covered for injuries or illnesses that have arisen since you took out previous insurance, and you may lose loyalty benefits.

Related documents

BT Funds Management Limited ABN 63 002 916 458 is the Trustee and issuer of BT Super for Life ABN 39 827 542 991. A Product Disclosure Statement (PDS) for BT Super for Life can be obtained here:

or by calling 1300 653 553 or visiting any Westpac branch. You should consider the PDS before deciding whether to acquire, continue to hold or dispose of interests in BT Super for Life. This information has been prepared without taking account of your objectives, financial situation or needs. Because of this you should, before acting on this information, consider its appropriateness, having regard to your objectives, financial situation and needs.

More on combining your super

There is no charge for accepting any rollovers, however before requesting a rollover, you should consider where your future employer contributions will be paid (if your employer contributions are currently being paid to another fund). You should also check with your other fund(s) to determine whether there are any exit or withdrawal fees for moving your benefit, or other loss of benefits (e.g. insurance cover), noting that you may not receive the same type or level of benefits after the rollover. You may not be covered for injuries or illnesses that have arisen since you took out previous insurance, and you may lose loyalty benefits.

More on BT Super for Life

Superannuation is a preserved asset subject to conditions of release. You will need to satisfy a condition of release to access these funds. BT Funds Management Limited (ABN 63 002 916 458) is the trustee of BT Super for Life which is a part of Retirement Wrap (ABN 39 827 542 991, RSE R1001327) and is the issuer of interests in BT Super for Life. You can download a Product Disclosure Statement PDS (PDF 772 KB) for BT Super for Life. You should obtain and consider the PDS before deciding whether to acquire, continue to hold or dispose of interests in BT Super for Life.

An investment in BT Super for Life is not an investment in, deposit with or any other liability of Westpac Banking Corporation ABN 33 007 457 141 (Westpac), St. George Bank, Bank of Melbourne or BankSA (which are Divisions of Westpac), or any other company in the Westpac Group. It is subject to investment risk, including possible delays in repayment of withdrawal proceeds and loss of income and principal invested. Neither Westpac nor any other company in the Westpac Group has issued, stands behind or otherwise guarantees the capital value or investment performance of BT Super for Life.

The information shown on this site is general information only, it does not constitute any recommendation or advice; it has been prepared without taking into account your personal objectives, financial situation or needs and so you should consider its appropriateness having regard to these factors before acting on it. Any taxation position described is a general statement and should only be used as a guide. It does not constitute tax advice and is based on current tax laws and our interpretation. Your individual situation may differ and you should seek independent professional tax advice. You should also consider obtaining personalised advice from a professional financial adviser before making any financial decisions in relation to the matters discussed hereto.

© BT Financial Group - A Division of Westpac Banking Corporation.