Forgot my password

Important: Lost or stolen password?

If you believe your BT Online password or PIN is, or may be, known by someone else, you can

  • change your password online or

  • call us immediately on 132 135 from Australia (+61 132 135 from overseas) and request your BT Online account be made inactive.

Is your email address up to date?

For security reasons we will only send a new password to the one we have on file.

Investors

For BT Online users

  • By phone
    Call 132 135

For Margin Lending

  • Call us on 1800 816 222

For BT Wrap and SuperWrap login

  • Contact your adviser

Employers

Advisers

For BT Adviser Exchange

For BT Wrap

  • Call us on 1300 360 899

BT Corporate Accounts

  • By phone
    Call us on 1800 813 886