Forgotten password

Investor login

Call BT Customer Relations on 132 135 from Australia (+61 132 135 from overseas) and they can re-issue you with one over the phone.

Lost or stolen password?

If you believe your BT Online password or PIN is, or may be, known by someone else, you can either change your password via BT Online (opens in a new window), or call BT Customer Relations immediately on 132 135 from Australia (+61 132 135 from overseas) and ask for your BT Online account to be made inactive.

BT Wrap and BT SuperWrap login

Please contact your adviser to arrange for a new password.