Making a withdrawal

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 Payments to a third party are not permitted.

  • You can withdraw your entire balance or make a partial withdrawal from the Flexible Pension Plan at any time.
  • Withdrawals may affect pension payments and you should seek financial advice before proceeding with any withdrawal.
  • Direct crediting of funds to your nominated account is the fastest and easiest way to receive your payment. If you wish to have your withdrawal paid by cheque, it will be sent to your postal address.
  • Withdrawal payments are made in Australian dollars.
  • In all cases, withdrawals are subject to clearance of investment funds and seven calendar days are required for such clearance.

Investors should also note that any applicable bank charges and other likely bank fees incurred as a result of a withdrawal by way of telegraphic transfer, bank cheque or other special payment will be on-charged to you.

By Telephone

Call BT Link on 132 135 and give your withdrawal instructions to a consultant (make sure you have your BT PIN handy). To do this, you'll need the fund codes.

In writing

Write to us and make sure you include:

  • your Investor Number,
  • the name of the investment option from which you wish to withdraw (if you have more than one),
  • the withdrawal amount stated as the number of dollars or units,
  • the preferred payment method (either by cheque or your nominated bank account - include BSB, account number and the name of the account),
  • your signature and the date

Mail to us at:

GPO Box 2675
Sydney NSW 2001

Alternatively, investors in BT Lifetime – Flexible Pension may complete a withdraw request form.