I need to make a claim, who do I contact?

I need to make a claim, who do I contact?

If you wish to make a claim with us, please contact our Customer Relations Consultants on 1300 553 764, 8.00am to 6.30pm (Sydney time) Monday to Friday. Our consultants will arrange for you to receive any information or forms you need.

Learn more about claims

  1. What is our claims philosophy?
  2. What should I consider when making a claim on insurance?
  3. Facts & Figures – how much did we pay out last year?
  4. I need to make a claim, who do I contact?
  5. Can BT help me rehabilitate from a claim?

Did you know?

Living Insurance (sometimes referred to as trauma insurance or critical illness) pays a lump sum benefit if you suffer from one of a range of specific medical conditions such as cancer, a heart condition or loss of a limb

Learn more

Income Protection insurance replaces up to 75% of your income while you are unable to work due to sickness or injury.

Learn more