Can BT help me rehabilitate from an injury or illness?

If injury or illness affects your ability to work, then managing your recovery can often be a difficult journey, especially if you have to manage it on your own. To help you get well sooner, BT (through Westpac Life), offers access to a range of occupational, physical and psychological rehabilitation services - at absolutely no cost to you.

Physical rehabilitation

Our physical rehabilitation services are designed to help restore as much of your physical function after your disability has occurred. This rehabilitation helps ensure you can return to your normal physical activities where possible. These services include:

  • Individualised physical conditioning programs
  • Preventative re-injury education
  • Workplace ergonomic assessment and modifications
  • Home aides assessment
  • Development and monitoring of a safe and sustainable return to work program.

Psychological rehabilitation

These services are focused on helping you achieve your personal, career, and independent living goals through a professional counselling process. These services include:

  • Psychological evaluation of your disability with clear recommendations on how to maximise your recovery
  • Adjustment to injury counselling
  • Suitability assessment for inclusion in specialised treatment programs i.e. Pain Management, Anxiety & Mood Disorders and Addiction programs
  • Development and monitoring of a safe and sustainable return to work program.

Vocational rehabilitation

These services include the continuous and coordinated process of rehabilitation. It involves the provision of vocational guidance, vocational training and selective placement, designed to enable you to secure and retain suitable work. These services include:

  • Transferable skills assessment including
    • work history analysis
    • identifying re-training needs
    • co-ordinating and monitoring brief re training courses
  • Job seeking assistance
    • interview skills training
    • labour market analysis
    • development of individualised job seeking plans
    • resume preparation
    • written applications
  • Development and monitoring of a safe and sustainable return to work program.

Learn more about claims

  1. What is our claims philosophy?
  2. What should I consider when making a claim on insurance?
  3. Facts & figures – how much did we pay out last year?
  4. I need to make a claim, who do I contact?
  5. Can BT help me rehabilitate from a claim?

Did you know?

We are in the business of paying claims – Learn how BT Insurance is on hand when the unexpected happens.

The costs of replacing your home, valuables or in some cases your income can be significant. Insurance can give you a way to manage the consequences of unexpected events which cause financial loss.