Tool & resources
Our products
Transact using BT Online Employer
Getting started
- How do I register for transactions on BT Online Employer?
- Once I have registered, what is the next step?
- Where can I find help to assist me to become familiar with BT Online Employer and its functions?
Transaction services
- What transactions are available once I register for BT Online Employer?
- Can our business have different levels of access to BT Online Employer?
- What if I have questions about making transactions?
- What kind of reports can I access on BT Online Employer?
- How long do I have to set up details of new starters?
- Why should I check my employee’s details and how often should I do this?
Account administration
- How do I add a new contact to the fund as the previous contact has left?
- How do I get started if the previous contact has left the company and didn’t provide me with a user name or password?
- How do I unlock my BTOE account?
- I have forgotten my user name and password for BTOE. How do I get them reset?


