Internet browsers

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What is the browser policy?

BT supports:

However, for optimal browser performance while visiting BT's websites, we recommend using the latest version of Microsoft Internet Explorer (opens in a new window).

What is browser caching?

Your internet browser caches pages on your hard disk, meaning they store local copies of every page you visit on the Internet. The purpose of caching is to speed up the performance of the browser.  Web pages that were recently visited are reloaded quickly since the old versions are already in memory.

However, the downside about caching is that once you have been to a lot of websites, the cache becomes full. This will slow down the performance of your browser. Another side effect of caching is that the browser may not display the current versions of web pages when you revisit them. In this case, you will need to clear your cache.

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How do I correctly configure caching on my browser?

You can correctly configure caching on your browser by following the following instructions:

  • Using Microsoft Internet Explorer
  • Open up your browser
  • Click on the ‘View’ menu and select ‘Internet Options’
  • In the Temporary Internet files section, click on Settings
    The item 'Every visit to the page' should be selected

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How do I clear my browser cache?

To clear your cache in Microsoft Internet Explorer, select the ‘Tools’ menu, then ‘Internet Options’ and click the ‘General’ tab, and then click the ‘Delete Files’ button. Once this is done, click OK.

To clear your cache in Internet Explorer 4, select the ‘View’ menu, then ‘Internet Options’, and click the ‘General’ tab, and then click the ‘Delete Files’ button. Once this is done, click OK.

The Cache dialog box pops up. Click on the ‘Clear Memory Cache’ button. Once the cache is cleared, confirm the action by clicking OK.

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How do I upgrade my browser?

Download the latest version of Microsoft Internet Explorer for free from the Microsoft Internet Explorer (opens in a new window) website.

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