BT is committed to doing all we can to help our customers and communities affected by the recent natural disasters in Australia get back on their feet.

Our top priority is to support our customers and respond to the urgency of their needs.

Support for BT Super, Life and Investment customers

We will be prioritising and fast-tracking cash withdrawal transactions (including Financial Hardship and Compassionate Grounds) for Super, Pension and Investment Clients across all BT products.

Please contact BT Customer Relations for more information.

Support for the community

BT is part of the Westpac Group. The Westpac Group assures clients that Westpac and St.George Home and Contents Insurance covers flood and cyclones.

The Westpac Group, our employees and our customers have so far donated over $5 million to flood relief. Westpac will continue to conduct fundraising programs with our employees and customers to support flood affected local communities.

Read more information on relief packages.

Westpac and St.George Home and Contents Insurance is issued by Westpac General Insurance Limited. Before making a decision about this insurance, you should consider the Product Disclosure Statement and policy wording (PDS) and whether it is appropriate for you. The PDS can be obtained by contacting us on the details below. This policy is subject to conditions, limits and exclusions on cover, which are explained in the PDS. This policy is not an investment in or deposit with the Bank. The Bank does not guarantee payments under the policy. Cover for cyclone and flood is subject to a 5 or 28 day exclusion period from the commencement date of cover.
1300 650 255, westpac.com.au/homeandcontents
13 33 30, stgeorge.com.au/homeandcontents