Contact BT via the web
Please DO NOT send us your Investor number or password using email.
Please note, due to security reasons we may not be able to send personal or account specific information to you via email. If you request for information specific to your account (such as a balance, transaction history or password reissue) we will send the requested information to you via standard post.
If you require account specific information you may be able to obtain it sooner by contacting us via phone on 132 135.