Phil Hay, Head of Life Insurance

Phil Hay

Phil joined BT in 2008 and is responsible for BT Financial Group’s Life Insurance business. He and his team have developed and delivered a range of innovative products and services including homemakers’ insurance, key person business insurance and a multi-award winning claims process.

Phil began his career within financial services at Australian Administrative Services in 1995 and has held a number of senior management positions within the industry including AMP, AXA and MLC.


  • BT’s life insurance products and services

  • What is driving innovation in Life Insurance

  • Customer programs for TPD and Trauma claims